The Spa at Sawgrass – Sawgrass Marriott Resort & Spa…Ponte Vedra, Florida
Opened January, 2005. A new, stand-alone 19,000 square foot spa was added to this well-known 500- room PGA Tour golf and conference resort. Involvement & Responsibilities: 3 years to develop the critical path, concept and corresponding facility program; provide start-up expenses and financial projections; provide all equipment, product and supply spec books; oversee development of signature spa treatments and products; assist with brochure development and work with marketing and public relations departments and companies; recruit the spa director; develop the system of operation; create the training schedule; write departmental training manuals; develop and conduct the training program; help integrate the spa into other resort departments; and provide operational assistance during first year of operation.
Alderbrook Resort & Spa …Union, Washington
Opened December, 2004. The developer of this newly renovated, 77-guest room/16 cottage property on the Hood Canal retained HFD to help create a 3,500 square foot, full-service, waterfront spa and fitness center. Involvement & Responsibilities: 2 years to do site visit; conduct competitive analysis study; develop the concept; provide facility program, conceptual facility floor plan, start-up budget and five year operating pro forma; conduct on-going reviews of the floor plans; collaborate with the architect, contractors and interior designers by providing technical assistance; recommend and review FF&E purchases; assist with spa treatment menu development; and provide guidance regarding operational issues such as staffing, compensation, hours of operation, etc.
Four Seasons Jackson Hole
...Teton Village, Wyoming
Opened December, 2003. HFD was retained by the owner to provide spa design-related services for this new 12,000 square foot, full-service, alpine spa and fitness center. Involvement & Responsibilities: 1 year to review and fine-tune the client's facility program; provide on-going reviews of the floor plans; collaborate with the architect, contractors and interior designers by providing technical assistance; and provide the construction spec and equipment spec workbooks.
Four Seasons New York...New York City, New York
Opened September, 2003. The owner of this New York landmark hotel retained HFD to be the spa consultant for the renovation of the existing 5,000 square foot spa. Involvement & Responsibilities: 3 years to create the concept and facility program; conduct competitive research; conduct the feasibility analysis for a 5-year pro forma; prepare the start-up budget; work with the design team on spatial lay-out and floor plan review; and provide the construction spec and equipment spec workbooks.
Little
Dix Bay. . . Virgin Gorda, British Virgin Islands
Opened December, 2002. The spa for this timeless boutique Caribbean resort,
founded by Laurence Rockefeller, enhances the acclaimed “recuperative”
personality of the property. Involvement & Responsibilities:
3 years; helped develop the concept and facility program for the spa and
then worked with the owners during the design phase. HFD created a series
of “spa bungalows” where a guest can have a full spa experience
in the privacy of his/her own bungalow. Each is a complete spa with indoor
and outdoor treatment areas, bathrooms/changing rooms, relaxation areas
and water features.
Malliouhana.
. . Anguilla, British West Indies
Opened November, 2002. The 15,000 square foot spa on the beautiful beaches
of Meads Bay was added to this 55 room acclaimed resort. Involvement
& Responsibilities: 11/2 years to develop the critical path, concept
and corresponding facility program; provide start-up expenses and financial
projections; provide all equipment, product and supply spec books; oversee
development of spa products; assist with brochure development and work
with resort marketing department; interview staff and assist with spa
director selection; develop the system of operation; create the training
schedule; write departmental training manuals; develop and conduct the
training program; help integrate the spa into other resort departments;
operational assistance during first year of operation. HFD created 3 signature
spa suites on the second floor of the spa. Each of these “spas within
a spa” is approximately 700 square feet and includes areas for all
spa services, a bathroom, lounge and private lanai overlooking the sea.
Four
Seasons Biltmore Santa Barbara. . . Santa Barbara, California
Opened October, 2002. This historic resort added a 10,000 square foot,
two-story spa overlooking the Pacific Ocean to the west and the mountains
to the east. Involvement & Responsibilities: 2 1/2 years to
develop the critical path; create the concept and facility program; conduct
competitive research; conduct the feasibility analysis for a 5-year pro
forma; prepare the start-up budget; work with the design team on spatial
lay-out and floor plan review; provide construction spec, equipment spec
and product spec workbooks; create the concept for the spa treatment menu
and assist with determining the branded and signature, private label products;
recruit the spa director; provide pre-opening operational and marketing
consulting services; provide management support during year 1. A signature
feature of the spa is the four spa suites on the second floor of the spa,
each overlooking the gardens and the Pacific Ocean.
Ballantyne
Resort. . . Charlotte, North Carolina
Opened April, 2002. Involvement & Responsibilities: 2 years
to help determine the feasibility of a spa at this newly developed resort;
develop the concept and spa menu; provide the architectural program; prepare
detailed information on start-up expenses and financial projections; provide
detailed spec books for all construction-related equipment and spa F,F,&E;
recommend equipment and supplies; develop the system of operation including
organizational chart, job descriptions, departmental training manuals;
help integrate the spa into the resort; provide information for spa brochure
and collateral material; recruit the spa director; create the training
schedule; develop and implement the training program.
Cranwell
Resort. . . Lenox, Massachusetts
Opened March, 2002. The 35,000 square foot spa, capturing the beauty
of the surrounding Berkshires, was added to complement this historic property.
Involvement & Responsibilities: 1 1/2 years to provide the
architectural program; work with architect and owner on the design and
finishes; review floor plans; provide construction-related spa equipment
spec book; review operating expenses; provide post-opening operational
and marketing assistance.
Pinehurst Resort and Country Club. . . Pinehurst,
North Carolina
Opened March, 2002. HFD was part of the team that created a 31,000
square foot spa at this legendary golf resort. Involvement & Responsibilities:
Over 5 years to determine the feasibility; develop the concept; recommend
the architectural firm; provide an architectural program, space plan and
construction spec book; review floor plans; prepare financial forecasts
for start-up and operating expenses and revenues; provide detailed spec
books for all spa equipment and supplies; assist with the development
of spa services and the menu; provide initial brochure information and
assist with its development; recommend the private label company and branded
products; assist in development of private label products for professional
and retail use; develop the operating procedures and training manual;
provide marketing strategies; help integrate the spa into the rest of
the resort; create and supervise the training program; assist with pre-
and soft opening.
Serenity
by the sea at Sandestin Hilton. . . Destin, Florida
Opened March, 2001. This 10,000 square foot spa was created in the existing
hotel. Involvement & Responsibilities: 1 1/2 years to help
determine the feasibility of a spa at the resort; develop the concept
and program of services; prepare detailed financial forecasts for start-up
and operating expenses; provide architectural program and space plan;
provide detailed spec books for all construction-related equipment and
spa F,F,&E; recommend equipment and supplies; work with the design
team during design and construction process; recruit the spa director;
assist with marketing and brochure development; coordinate and integrate
the spa into the resort operation; develop the operating procedures manual;
create and supervise the training program; assist with pre- and soft opening;
provide operational assistance for first year of operation.
Mandarin
Oriental . . .Miami Beach, Florida
Opened March, 2001. This deluxe 15,000 square foot, three-story spa
is a focal point of Miami’s 329 room luxury hotel on Biscayne Bay.
Involvement & Responsibilities: 1 1/2 years to help create
this new Asian/Western waterfront spa; determine the feasibility of the
spa; develop the concept and program of services; prepare detailed financial
forecasts for start-up and operating expenses; provide architectural program
and space plan; provide detailed spec books for all construction-related
equipment and spa F,F,&E; recommend equipment and provide spa equipment
purchasing manual; provide technical assistance to the design team and
contractors during design and construction.
Sonesta
Key Biscayne. . . Key Biscayne, Florida
Opened March, 2001. This 10,000 square foot spa was part of an $8
million renovation program at this landmark Key Biscayne resort. Involvement
& Responsibilities: 1 1/2 years to determine the feasibility of
the spa; develop the concept and program of services; prepare detailed
financial forecasts for start-up and operating expenses; provide architectural
program and space plan; provide detailed spec books for all construction-related
equipment and spa F,F,&E; recommend equipment and provide spa equipment
purchasing manual; provide technical assistance to the design team and
contractors during design and construction. Involvement & Responsibilities:
In 1984, HFD spent 6 months to determine architectural program and work
with the architect to plan a 3,000 square foot spa club that offered spa
services for resort guests and members.
Hotel
Crescent Court. . . Dallas, Texas
Opened October, 2000. This 22,000 square foot spa and fitness center
was totally renovated and slightly expanded in order to restore it’s
landmark position as a hotel and membership “destination” in
the heart of Dallas. Involvement & Responsibilities: 1 1/2
years to help with the $4 million renovation of the existing spa at this
luxurious Rosewood hotel; determine the feasibility of the renovation;
develop the concept and program of services and membership program; prepare
detailed financial forecasts for start-up and operating expenses; provide
architectural program and space plan; provide detailed spec books for
all construction-related equipment and spa F,F,&E; recommend equipment
and provide spa equipment purchasing manual; work with the owner, management
team and design team during design and construction process.
Bacara.
. . Santa Barbara, California
Opened September, 2000. This 42,000 square foot spa is part of a newly
developed 360 room resort on California's Central Coast. Involvement
& Responsibilities: 1 1/2 years to develop the concept and program
of services; prepare the financial forecast; provide architectural program
and space plan; provide detailed spec book for all construction-related
equipment; work with the owner and design team during design and construction
process.
Royal
Sands. . . Cancun, Mexico
Opened June, 2000. This 15,000 square foot, two-story spa is part
of The Sands Resort, the newest and most luxurious of Cancun’s highly
successful five star Royal Resorts vacation ownership developments. Involvement
& Responsibilities: 2 years to help with the creation of this
new spa; develop and analyze the spa market research study of all vacation
club members; determine the feasibility of the spa; develop the concept
and program of services and membership program; prepare detailed financial
forecasts for start-up and operating expenses; provide architectural program
and space plan; provide detailed spec books for all construction-related
equipment and spa F,F,&E; recommend equipment and provide spa equipment
purchasing manual; provide technical assistance to the design team and
contractors during design and construction; provide marketing strategies
for internal and external marketing; provided analysis of day-to-day spa
management options.
agua
at Sanderson. . . London, England
Opened April, 2000. This 7,900 square foot, two-story spa is the centerpiece
of a listed, historic building that was transformed into an urban hotel.
Involvement & Responsibilities: 2 years to assist with the space
planning; review financial projections; recommend spa equipment; provide
prototype training manual; pre-opening training. HFD's role was to ensure
the consistency and integrity of the agua brand, based on the concept
for the first agua at the Delano hotel in Miami, Florida.
Portofino
Bay Hotel. . . Orlando, Florida
Opened January, 2000. This 13,000 square foot spa is part of a new resort
development at Universal Studios Florida. Involvement & Responsibilities:
2 years to provide a market analysis summary; work with the owner to create
a marketable concept; propose the types of services; develop the architectural
program and initial space plan diagram; provide provide the functional,
environmental and performance specifications of the various areas; offer
technical assistance during design and construction.
Monterey
Plaza Hotel. . . Monterey, California
Opened August, 1999. This hotel which dramatically overlooks the Monterey
Bay added a 10,000 square foot rooftop spa creating an oasis with pristine
vistas of the bay. Involvement & Responsibilities: 2 years to provide
architectural program; assist with planning and design; give assumptions
and review financial projections; recommend spa equipment; provide prototype
and standards for organizational chart, job descriptions and training
manual; provide draft of marketing material and review the production;
assist with selection of the spa director; pre-opening technical support.
La
Posada de Santa Fe. . . Santa Fe, New Mexico
Opened August, 1999. In 1998 this six acre, historic property, located
near the famed Plaza of Santa Fe, closed for extensive renovations. When
it re-opened, the 5,000 square foot spa, Avanyu, was a new addition. Involvement
& Responsibilities: 2 years to assist with planning, design and spa
economics which included: concept and program development; utilization
analysis; start-up expenses and financial projections; architectural program
and all necessary support; equipment spec book; pre-opening technical
support. Also assisted with spa director selection.
Silverado
Country Club & Resort. . . Napa Valley, California
Opened April, 1999. This
newly constructed 16,000 square foot spa was added to the existing resort
located in California's wine country. Involvement & Responsibilities:
3 1/2 years to develop the concept and program of activities based on
resort and membership markets; provide the architectural program and all
necessary support information including diagrams; prepare detailed financial
forecasts for start-up and year 1 operating expenses; identify and project
revenue sources; provide technical assistance during design and construction;
recommend equipment and supplies; coordinate and integrate the spa into
the resort operation; recruit the spa director; develop the operating
procedures manual; create and supervise the training program; assist with
pre- and soft opening.
The
Homestead. . . Hot Springs, Virginia
This prestigious property, founded in 1766, has had a health spa around
its hot springs since the 1800's. Involvement & Responsibilities:
Re-opening of renovated, 35,000 square foot, historical spa - August,
1998: Development and implementation of spa training program with on-site
HFD team. Involvement & Responsibilities: 1994 -1998: Assistance
with renovation of existing spa. Concept and program development; determine
components of facility and provide criteria for architects; equipment
recommendations; prepare preliminary estimate of start-up expenses and
proforma. Involvement & Responsibilities: 6 months, in 1990,
to review equipment specifications and recruit the spa director.
DoubleTree
Islander Hotel. . . Newport, Rhode Island
Opened July, 1998. This 6,000 square foot spa was created in a former
restaurant. Involvement & Responsibilities: 1 year for concept
and program development; determine facility program; provide initial space
plan and work with architect and interior designer; assist with marketing
strategies; provide budget for start-up expenses and operating proforma;
recommend equipment; recruit spa director; advisor for pre-opening. Also
retained as management consultant for first year of operations.
agua
at Delano. . . Miami Beach, FL
Opened July, 1995. This 4,000 square foot bathhouse is located on the
penthouse level of Ian Schrager's popular Delano hotel in Miami's South
Beach. Involvement & Responsibilities: 1998: Retained for management
and operational consultation. Involvement & Responsibilities:
1994: 1 1/2 years for program development based on the owners' concept;
determine facility program; work with architect on space planning; provide
budget for start-up expenses and operating proforma; recommend equipment,
products and supplies; develop the system of operation; assist in brochure
development and marketing strategies; design, implement and supervise
the training program; provide on-site HFD personnel during pre-opening
and after opening for a total of 4 months; marketing and management support.
WindSpa.
. . Wind Surf Cruise Ship
Maiden Voyage May, 1998. The 10,000 square foot spa is for the exclusive
use of this 312-guest sailing vessel operated by Windstar Cruises. Involvement
& Responsibilities: 1997: Site inspection to this vessel to ascertain
the type of spa to be developed; prepare report of findings and recommendations
which included concept, marketing program, financial assumptions and forecast,
and initial facility program with single line drawing.
The
Breakers. . . Palm Beach, Florida
Opened January, 1999. This 20,000 square foot Mediterranean-style oceanfront
Spa and Beach Club includes both indoor and outdoor space designed as
a contemporary addition to the hotel's original Italian Renaissance theme.
Involvement & Responsibilities: One year to develop concept and
guest experience; prepare financial forecast; provide spec books for all
construction and spa-related equipment; provide facility program and work
with the design team. Temporary facilities opened January, 1997. This
century-old landmark, a jewel in Palm Beach, underwent a renovation which
included the addition of a Massage Center and the relocation/renovation
of the Fitness Center. Involvement & Responsibilities: Facility
and space planning; interior, functional, environmental and performance
recommendations; equipment recommendations and lay-out for both the Fitness
and Massage Centers.
Scottsdale Princess. . . Scottsdale, Arizona
Opened December, 1987. 10,000 square foot spa and fitness center. Full
service spa with services for hotel guests and members. Involvement
& Responsibilities: 2 years to determine concept; complete financial
projections; develop architectural program and work with architects; equipment
and product recommendations. Renovation 1993: Involvement & Responsibilities:
8 months to redefine concept and program; recommend facility changes;
develop spa services and packages; recommend equipment and products; analyze
financial budget; work with resort support departments for marketing and
retail. Involvement & Responsibilities: 1996 & 1997. Analysis
for new spa facility including concept, marketing strategies, facility
program and financial forecast; worked with architect on facility planning.
Four
Seasons Resort Hawaii at Hualalai. . . Kona-Kohala, Hawaii
Opened September, 1996. This 243-room luxury resort is located on the
Kona Coast of the Big Island. Involvement & Responsibilities:
1 1/2 years to work with the owner on concept and program development
including the appropriate types of services, activities and membership
options; utilization analysis of the various market segments; develop
facility program and initial lay-out of the flow pattern; work with architect
on facility planning; determine start-up expenses and financial projections.
The
Coeur d'Alene. . . Coeur d'Alene, Idaho
Opened May, 1996. This 4,000 square foot spa was added to complement all
the other amenities at this 337-room, award winning waterfront resort.
Involvement & Responsibilities: 6 months to help develop the
concept and corresponding program; provide the facility requirements and
corresponding information to the architect; prepare start-up expenses
and financial projections; furnish the equipment spec book; assist with
recruiting of the spa director.
The Salish Lodge. . . Snoqualmie, Washington
Opened March, 1996. This sensitively designed, 4,000-square-foot Japanese-themed
spa provides a quiet haven for guests of this 91 room, 4-star property.
Involvement & Responsibilities: 1 year to work with the owner
on concept development and site selection; determine the architectural
program and continue working with the owner and architect to plan the
space; provide equipment, product and supplies spec book; develop the
program of services and fees; recruit the spa director; provide pre-opening
operational assistance.
The
Disney Institute. . . Orlando, Florida
Opened February, 1996. This resort developed at Walt Disney World creates
a "discovery" vacation with an emphasis on education, entertainment
and experience. Involvement & Responsibilities: 3 1/2 years
beginning with concept development and market research for the Spa located
in the Sports & Fitness Center; consultation on technical and functional
design plus value-engineering assistance to the owner and architects;
recommend services and pricing structure; prepare financial forecasts
and compensation schedule; prepare preliminary equipment, product and
supply book; prepare the spa operations manual; conduct soft-opening evaluation.
Boca
Raton Resort and Club. . . Boca Raton, Florida
Opened November, 1991: 2,500 square foot fitness center at the Cloister
building. Opened October, 1991: 1,500 square foot fitness center at the
Beach Club. Both facilities are available for guests and members of this
acclaimed 5-star, 5-diamond resort. Involvement & Responsibilities:
10 months working with architect and interior designer to renovate and
expand existing facility at its Beach Club and to plan new space at the
Cloister; specified all equipment and supplies; interviewed fitness director
candidates; wrote training manuals; developed system of operation; designed
and conducted pre-opening training program. Involvement & Responsibilities:
1996. Assisted with space planning for new Fitness Center and recommended
fitness equipment.
Safety
Harbor Resort & Spa. . . Safety Harbor, Florida
One of the oldest health retreats in the U.S., the history of this property
dates back to 1539. Involvement & Responsibilities: 1995: Performed
operational review. Involvement & Responsibilities: 1995: Space
planning and working with architect and interior designer on renovation
of the existing spa. Involvement & Responsibilities: 1996:
Assistance with concept, programming and marketing.
Miraval. . . Tucson, Arizona
Opened November, 1995. This 106 room luxury resort is located on 130 acres
in the high desert just north of Tucson. Involvement & Responsibilities:
1 year to assist with concept development and market research for this
new resort; work with the architects and project manager on space planning
for the Personal Services Building, Fitness Center and Mindfulness Center;
provide budget for start-up expenses and operating proforma; recommend
equipment, products and supplies. Responsibilities were expanded to become
part of the Launch Team and to have HFD's owners on-site during pre-opening
to assist with all aspects of the resort program, e.g., develop sample
guest programs and "flow chart" of guest experience; develop
the foundation for the system of operation; assist with training program
implementation; participate in the development of computerized scheduling
system; assist in brochure development, marketing strategies and development
of marketing plan; provide on-site HFD personnel during pre-opening training;
continue with marketing and management support.
Sonesta
Hotel Cairo. . . Heliopolis, Egypt
Opened 1995. The 13,000 square foot spa for hotel guests and the local
community was added to this suburban hotel. Involvement & Responsibilities:
Facility planning; functional and environmental recommendations; equipment
recommendations; menu of spa services and prices; assisted with spa director
selection.
Harbour
Village Beach Resort. . . Bonaire, Netherlands Antilles
Opened September, 1995. This 18,000 square foot spa was added to the 65
room resort on this "diver's paradise" island. Involvement
& Responsibilities: 1 1/2 years for space planning; provide budget
for start-up expenses and operating proforma; recommend equipment, products
and supplies; develop the system of operation; assist in brochure development,
marketing strategies and development of marketing plan; design, implement
and supervise the training program; provide on-site HFD personnel during
pre-opening and after opening for a total of 2 months; marketing and management
support.
Greystone
Inn. . . Lake Toxaway, North Carolina
Opened June, 1995. Intimate, 1,300 square foot spa that is located at
this 4 Diamond, 35-room Inn. Involvement & Responsibilities: 1 year
to work on the space planning; provide support for architect/designer;
recommend equipment, products and supplies; develop the system of operation;
design, implement and supervise the training program; assist with staff
selection.
The
Tazewell Club at the Williamsburg Lodge. . . Williamsburg, Virginia
Opened February, 1988. 17,000 square foot health and beauty center. Health
club with spa services as amenity to hotel guests from Colonial Williamsburg's
5 hotel properties. Involvement & Responsibilities: 1 1/2 years
to develop concept; determine architectural program and work with architects;
project staffing requirements and pricing structure for spa services and
memberships. Involvement & Responsibilities: 1995: Performed
operational review.
The
Spa at The Ponte Vedra Inn & Club. . . Ponte Vedra Beach, Florida
Opened June, 1987. Renovation of two guest cottages which were built in
the 1930's into a 5,000 square foot spa for personal services. It is adjacent
to the existing fitness center and pools. Spa programs and ala carte services
for resort guests and members. Involvement & Responsibilities:
2 1/2 years to develop concept; determine architectural program; work
with architects and interior designers; develop system of operation, departmental
policies and training procedures; trained staff; continue as management
consultant. Involvement & Responsibilities: 1988: Performed operational
review. Involvement & Responsibilities: 1989: Performed operational
review. Involvement & Responsibilities: 1993: Assisted with
the set-up of the joint marketing effort with the Mayo Clinic of Jacksonville
to combine the resort's spa and the clinic's executive physical evaluation.
Involvement & Responsibilities: 1995: Assisted architect by
reviewing plans for new 10,000 square foot spa.
Grand Geneva Resort & Spa. . . Lake Geneva,
Wisconsin
Opened October, 1994. 50,000 square foot spa that was a renovation of
the existing fitness center and racquet club. The Spa & Sports Center
houses the spa and the racquet sports for guests and members of this 355
room resort. Involvement & Responsibilities: 1 year to determine
the concept and program of services/activities; determine the architectural
program and work with architect and interior designers on flow pattern
and functional specifications; specify equipment; determine start-up expenses
and develop operating proforma; provide construction/design support during
renovation; 2 months to recruit spa director; develop the system of operation;
develop, implement and supervise the pre-opening training program. Management
consultant to the owners of the resort during the first two years of spa
operations.
Paradise
Village Beach Resort & Spa. . . Nuevo Vallarta, Mexico
Opened May, 1994. 15,000 square foot spa for this luxury vacation-ownership
resort. Involvement & Responsibilities: 1 1/2 years to determine the
concept; develop the program of services and activities; determine the
architectural program and work with architect on flow pattern and functional
specifications; specify equipment; determine start-up expenses; develop
operating proforma; recruit spa director.
Topnotch
Resort and Spa. . . Stowe,
Vermont
Opened November, 1989. 23,000 square foot spa which includes indoor pool.
Full service spa for a la carte services and spa programs. Involvement
& Responsibilities: 1 1/2 years to assist with concept development;
design program options; develop architectural program with architect;
perform revenue and expense analysis. Involvement & Responsibilities:
1991: Performed operational review. Involvement & Responsibilities:
1994: Conducted marketing review and assisted with long-term marketing
plan.
Bonaventure
Resort & Spa. . . Fort
Lauderdale, Florida
40,000 square foot spa for hotel guests and members. Involvement &
Responsibilities: Fall, 1993: Performed an Operational Review for
the owner of the property in order to assist with the repositioning of
this spa which opened in 1981.
Ritz-Carlton.
. . Aspen, Colorado
Opened December, 1992. 5,000 square foot health club with spa services
for this 300 room resort. Involvement & Responsibilities: 1 1/2 years
for concept and program development; facility planning; functional and
interior specifications; financial projections; product, equipment, supply
recommendations.
The
Manele Bay Hotel. . . Lanai,
Hawaii
Opened May, 1991. 6,000 square foot spa for hotel guests of the 250 room
Manele Bay Hotel and its sister property, the 102 room Lodge at Koele.
Both resorts are managed by Rockresorts. Involvement and Responsibilities:
6 months to specify all spa-related equipment and products; prepare the
Standard and Departmental Operating Procedures and corresponding manuals;
develop, implement, supervise and evaluate staff training program.
Grand
Wailea Resort. . . Maui, Hawaii
Opened November, 1991. 50,000 square foot spa for resort guests of the
787 room resort. Involvement & Responsibilities: Retained by
the owner for 6 months to review architectural plans; develop spa services
and activities; review and revise start-up and year 1 operating expenses;
prepare 5 year pro-forma; specify all spa-related equipment and products;
assist in brochure development and marketing strategies; assist in specifying
computer hardware; specify software needs; assist in recruiting; interview
spa staff.
Hanbury
Manor. . . Thundridge,
Hertfordshire, England
Opened September, 1990. 20,000 square foot health club with health spa
and indoor pool for hotel guests and members of this prestigious Rockresort
property. Involvement & Responsibilities: 6 months to prepare
the Standard and Departmental Operating Procedures and corresponding manuals;
develop, implement, supervise and evaluate staff training program.
The
Cloister. . . Sea Island,
Georgia
Opened November, 1989. 6,000 square foot addition plus some renovation
of existing Beach Club. Full service spa for a la carte resort guests
and members of this 5 Star resort. Involvement & Responsibilities:
6 months to work with architects on facility requirements; flow pattern;
functional specifications. Involvement & Responsibilities:
1990: Performed operational review.
Canyon
Ranch in the Berkshires. . .
Lenox, Massachusetts
Opened October, 1989. 100,000 square foot spa with 120 guest rooms and
historic mansion. Full service spa resort. Involvement & Responsibilities:
Pre-opening and on-going staff training. Involvement & Responsibilities:
1990: Performed operational review.
The
Fontana Spa at the Abbey on Lake Geneva. . . Fontana, Wisconsin
Opened July, 1989. 28,000 square feet which includes indoor pool area.
New construction plus renovation of adjacent bowling alley and recreation
center. Offers full-service spa programs and a la carte services for resort
guests. Involvement & Responsibilities: 2 years to develop
concept; determine architectural program and work with architects and
interior designers; determine expense and revenue projections; equipment
and product recommendations; recruitment of spa director.
Sonesta
Sanibel Harbour. . . Ft.
Myers, Florida
40,000 square foot spa. Full service spa with services for hotel guests
and members. Involvement & Responsibilities: 1988: Performed
an operational review and assisted with developing a marketing plan and
operational budget. Sanibel Harbour Resort & Spa Repositioned, in
1992, as an independent resort. Involvement & Responsibilities:
1992:
3 months to recruit spa director and assist with business plan.
The
Greenbrier Spa. . . White
Sulphur Springs, West Virginia
Opened November, 1987. 25,000 square foot spa plus substantial indoor
pool area. A la carte and spa programs in a full service, 5 Star resort.
Involvement & Responsibilities: 2 years to develop concept;
determine expense and revenue projections; develop architectural program
and work with architect; equipment and product recommendations; recruitment
of spa director. Involvement & Responsibilities: 1990: Recruited
spa director.
Doral
Saturnia International Spa Resort. . . Miami, Florida
Opened Summer, 1987. 75,000 square foot spa with 48 room spa suite hotel.
Full service, European-style spa resort. Involvement & Responsibilities:
3 1/2 years to develop concept; determine architectural program and work
with architects and interior designers; feasibility study; equipment and
product recommendations; recruitment of key management personnel. Involvement
& Responsibilities: 1990. Recruited spa director. Involvement
& Responsibilities: 1992. Recruited director of operations.
The
Shoreham. . . Spring
Lake, New Jersey
Opened Summer, 1987. 5,000 square feet. Renovation project creating a
spa on the ground floor of this turn-of-the-century Victorian hotel. A
la carte and spa packages for hotel guests. Involvement & Responsibilities:
2 years to determine architectural program and work with the owner; determine
financial projections; equipment and product recommendations; develop
spa system of operation; continue as management consultant.
Wheels
Inn. . . Chatham, Ontario,
Canada
Opened in 1983. 4,000 square foot spa. Renovation of indoor ice skating
rink. A la carte spa services and packages to complement a sports-oriented,
family hotel. Involvement & Responsibilities: 6 months to determine
architectural program.
Spa
at Sonesta Beach Hotel. . .
Southampton, Bermuda
Opened in 1983. 6,500 square foot spa. Full service, European-style spa
program and a la carte services for hotel guests. Involvement &
Responsibilities: 6 months to determine architectural program and
work with architects.
Day
Spas/Health Clubs/Residential Clubs
[ Home || What's HFD? || Scope of Services || Clients || News/Research ]
Health
Fitness Dynamics, Inc.
1305 N.E. 23rd Avenue, Suite 2 · Pompano Beach., Florida,
U.S.A. 33062
Phone: 954-942-0049 · Fax: 954-941-0854
E-MAIL: hfd@hfdspa.com